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Опубликовано 5 дней назад

Customer Service Specialist

Oxford Biolabs

verifiedпроверено

logo

branchPharmaceutics

cityLviv

contactРоман

phone032 xxx xx xx показать

sitehttp://oxfordbiolabs.com

  • полная занятость
  • английский

Duties & Responsibilities

  • Providing world-class customer service and assistance to customers via phone, chat, email, and our ticket system
  • Responsible for making outbound calls, answering inbound calls, responding to incoming email
  • Communicating with customers via live chat
  • Experienced both in dealing with customer requests over the phone as well as in writing (e.g. email and live chat)
  • Experience of taking payments online (via credit card merchant accounts)
  • A desire and dedication to "serve the customer"
  • Working experience with software/outsourcing companies of advantage
  • Competitive salary package
  • Benefits package (24 paid holidays, monthly gym subsidy, free coffee/tea, seasonal fruits, annual professional development subsidy)
  • Convenient and central office location in Lviv

 

Required Skills & Qualifications - Excellent English both on the phone as well as written - Working experience of at least 2 years as a customer service representative (e.g. at a local company)

Preference will be given to experienced candidates (30 y.o.+) who demonstrate the desire to grow within a stable, reliable and world-class working environment.

 

Work Conditions:

 

Join our International English-speaking Team of 20+ professionals in Lviv!

We offer a great salary package, a great working environment, space for personal and professional development within our company and "something different".

 

Please also visit www.oxfordbiolabs.com and send us your motivational letter in English

(max. one page) highlighting your fit for this position and our company in general.

 

Please note: Send your CV and motivational letter in English.

 

 

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