Chinese Customer Support manager

Since being founded in late 2010, Devoop has grown from a small studio into a big company that prides itself in brilliant mobile and web development services. 

Today, Devoop is more than one hundred developers, marketers, web designers, and UI/UX specialists in several countries. 

Our company is looking for Customer support manager.

The position requires you to work as part of a team, responsible for delivering friendly and informative support through phone, email and live chat channels. 

Requirements:

• Excellent spoken and written Chinese, English will be a plus
• Good communication skills
• Responsible and attentive to details
• Quick to learn
• Ability to multi-tasking
• Previous experience in a customer service environment would be a great advantage
• Positive and friendly person.

Duties:

• Respond to and provide assistance to customers (calls, chats and emails)
• Resolve problems by applying established policies and procedures
• No cold calls!

We offer:

• Ability to combine employment with studies (flexible schedule - morning, day and night shifts)
• Young, friendly and international team
• Opportunity for career and professional growth
• Competitive and timely salary
• Comfortable office in 5 minutes from the metro
• Corporate library, activities in the office
• Free Lunches, snacks, tea/coffee
• Medical insurance
• 100% compensation of gym
• We are considering applicants from all Ukraine
• We provide housing (corporate appartment) and help with relocation

Please, send your CV to  Отправить резюме