Customer Support Manager
Since being founded in late 2010, Devoop has grown from a small studio into a big company that prides itself in brilliant mobile and web development services.
Today, Devoop is more than one hundred developers, marketers, web designers, and UI/UX specialists in several countries.
Our company is looking for Customer support manager.
The position requires you to work as part of a team, responsible for delivering friendly and informative support through phone, email and live chat channels.
· Excellent spoken and written English, German will be a plus
· Good communication skills
· Responsible and attentive to details
· Quick to learn
· Ability to multi-tasking
· Previous experience in a customer service environment would be a great advantage
· Positive and friendly person
· Respond to and provide assistance to customers (calls, chats and emails)
· Resolve problems by applying established policies and procedures
· No cold calls!
· Ability to combine employment with studies (flexible schedule - morning, day and night shifts)
· Young, friendly and international team
· Opportunity for career and professional growth
· Competitive and timely salary
· Comfortable office in 5 minutes from the metro
· Corporate library, activities in the office
· Free Lunches, fruits, snacks, tea/coffee.
Контактное лицо: Anastasia