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Reservation Agent

Mercure Kyiv Congress Hotel


branchОтели / Рестораны / Развлекательные комплексы



contactОльга Іванюта

siteMISHUGY 1/4, 406

  • полная занятость
  • английский

Особенности вакансии

Вид занятости

Полная занятость

Знание языка

Английский язык

Mercure Kyiv Congress, part of Accor Hotels, is looking for an energetic Reservation Agent to join our friendly team from 15.01


Key responsibilities:

· Greet guests over the phone in a friendly and polite manner

· Processing proper invoicing

· To ensure proper reservation and room bookings received via phone or email

· To comply with internal policies and hotel standards

· Proceed with group requests

What we are looking for:

· Excellent communication and customer service skills

· Positive and friendly attitude

· Fluency in Ukrainian and Russian, advanced English (both written and verbal)

· Computer literacy

· Efficiency and high speed of work, ability to perform well under pressure

· Quick learner, team player

· Previous experience at the Front Office or Reservation Departments of an international chain hotel, Opera PMS knowledge would be a plus, but not a must. We are ready to share knowledge and experience.

We offer:

· Friendly team and supportive management

· Personal development in hospitality

· five-day working week 9.00-18.00


Mercure Kyiv Congress Hotel | Kiev, 6 Vadima Hetmana Str.,

+38XXXXXXXX  показать номер




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