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КВЕСТ МАРКЕТИНГ ЛТД

Опубликовано 3 дня назад

Customer Support Specialist

КВЕСТ МАРКЕТИНГ ЛТД

verifiedпроверено

branchРеклама / Маркетинг / PR-услуги


Олимпийская

cityКиев

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contactYulianna

phone+38xxxxxxxxxx показать

  • полная занятость
  • английский

Особенности вакансии

Вид занятости

Полная занятость

Район/массив

Печерский район

Метро

Олимпийская

Знание языка

Английский язык

Операционная система

Windows

You will be of great asset if:

  • you possess great English written and oral communication skills;
  • you are a fluent Windows PC user with speedy typing skills;
  • you're ready to take at least 2 night shifts per week;
  • attentiveness is all about you;
  • diligence is what you are truly proud of;
  • you are an amazing team player;
  • you are open-minded and result-oriented;
  • stress resistance is what you can easily demonstrate upon a need.

What you'll be doing:

  • working cooperatively with the team of customer support specialists and other departments answering clients' inquiries over the phone, email and live chat;
  • working on retaining customers by means of finding the best individual approach to meet clients' expectations following company's procedures and policies;
  • never stoping to develope your communication and negotiation skills working closely with the team of trainers and English native speakers;
  • escalating feedback received from clients to ensure company's success.

If you are the one we'll offer

  • flexible schedule so that you can find time for yourself;
  • paid training session conducted by experienced trainers + shadowing program and post-training support;
  • international contract as well as bonuses for meeting provided metrics and impressive quality results;
  • opportunity for professional development and personal growth;
  • convenient friendly office in the city centre with the atmosphere you'll fall in love with;
  • regular team-building and corporate events;
  • being a part of great and inspiring project.

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