Customer Support specialist

You will be of great asset if:

• you possess great English written and oral communication skills;
• you are a fluent Windows PC user with speedy typing skills;
• you're ready to take at least 2 night shifts per week;
• attentiveness is all about you;
• diligence is what you are truly proud of;
• you are an amazing team player;
• you are open-minded and result-oriented;
• stress resistance is what you can easily demonstrate upon a need.

What you'll be doing:

• working cooperatively with the team of customer support specialists and other departments answering clients' inquiries over the phone, email and live chat;
• working on retaining customers by means of finding the best individual approach to meet clients' expectations following company's procedures and policies;
• never stopping to develop your communication and negotiation skills working closely with the team of trainers and English native speakers;
• escalating feedback received from clients to ensure company's success.

If you are the one we'll offer

• flexible schedule so that you can find time for yourself;
• paid training session conducted by experienced trainers + shadowing program and post-training support;
• international contract as well as bonuses for meeting provided metrics and impressive quality results;
• opportunity for professional development and personal growth;
• convenient friendly office in the city center with the atmosphere you'll fall in love with;
• regular team-building and corporate events; 
• medical insurance;
• being a part of great and inspiring project.