Customer Service Representative in FinTech Company (fluent Hungarian language)

DiPocket Limited, a financial technology company, is looking for Customer Service Representatives who speak fluent Hungarian to join our Kiev based team.

Please visit our website for more information about us https://dipocket.org/ and about our services for Hungarian customers https://playit.dipocket.org/

What we are offering

• Legal employment with a competitive salary to reflect your skills and experience
• Friendly work atmosphere within a supportive team
• Training and development tailored to help you to achieve your upmost potential
• Central office location in Pechersk district

Your responsibilities will include

• Handling and resolving mobile application usage queries
• Dealing directly with Customers by telephone and email
• Escalating requests and unresolved issues to the appropriate team members
• Keeping records of any interaction with Customers
• Ensuring excellent service standards
• Following communication procedures and policies

Your profile

• Friendly, positive and organised person excited to help Customers
• Excellent Hungarian language skills
• Strong verbal communication skills along with active listening
• Basic MS Office software skills
• Experience within a call centre or customer service is an advantage

If this sounds like the role for you, we look forward to hearing from you. Please send us your CV to Отправить резюме