NOC Engineer (Network Operation Coordinator)

A Network Operations Center (NOC) Engineer in a leading and fast growing organization.

NOC Engineer is responsible for monitoring and supporting company production system and application related issues.

NOC Engineer would play a key role by coordinating operations and engineering teams in order to identify and triage outages, verify service impact to the users, send out status updates, dispatch the appropriate subject matter experts, liaising with 3rd party suppliers and identify root cause to implement a fix.

The working environment is intensive and demands working in irregular hours including 24/7 shifts.

Job Requirements:

• Intermediate English;
• Good communication skills both verbal and written, natural aptitude for dealing with people;
• Strong delivery orientation (experience in working in B2C environment is an advantage);
• Strong organizational skills with the ability to multitask in order to handle multiple tasks in a real-time environment;
• Strong analytical skills and able to collect and interpret data from various sources;
• Ability to assess and priorities faults and respond or escalate accordingly;
• Stress resistant;
• Fast-learner.

Desirable Skills

• Good troubleshooting skills;
• Good academic background with a degree or equivalent qualification in Information Technology, Computing or relevant subject;
• Experience in Technical support or similar role;
• Experience in working with monitoring tools (Zabbix, Nagios, Icinga).

We offer to all our employees:

• Work with creative friendly team using cutting-edge technologies;
• Comfortable office easy to reach from any spot of the city;
• Annual salary review and performance bonus;
• Free food and taxi for night shifts;
  
• Sport compensation (Sport Life is our partner);
• Medical insurance (Ukraine and travel);
• Professional trainings;
• Free corporate English lessons;
• Help and support for candidates from other cities;
• Exciting company and team events - like this unforgettable party https://www.youtube.com/watch?v=vwjY074gRRs
• Visit our page and feel us here - www.facebook.com/playtikaua