Портье

Porter (Bellboy),

Doorman

To provide efficient and courteous assistance with luggage, rooming and guest relations to guests under the direction of the Front Office Manager and Service Manager. In addition, provide general hotel security.

TASKS, DUTIES AND RESPONSIBILITIES:

• Provide courteous assistance with luggage, rooming and guest relations
• Checks the daily arrival list
• Assists guests with luggage to the front desk
• Escorts guests to room, placing luggage in room
• Inspects guest room for order and adequate supplies and informs guests of room amenities
• Leaves customer room key and welcome card
• Delivers faxes, messages, packages and flowers for guests, and undertakes any other requests to ensure their comfort
• Collects and returns outgoing guest laundry and dry cleaning
• Pages guests in lobby or other areas as needed
• Maintains the appearance of the hotel lobby and entrance
• Refills and replaces promotional material, welcome corner set-up as needed

Requirements

You will be working in an international hotel which means meeting a lot of different nationalities, cultures and habits. For this reason fluent English is required. We are looking for a porter who is highly motivated, enthusiastic and eager to learn. He has to be open-minded towards different shifts: early mornings, evenings as well as weekends. If you feel you are the person we are looking for, then please send us an application letter and resume.