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Front Office Agent (Receptionist)

12 000 ₴   чистыми официально + бонусы
Holiday Inn Kyiv
2 года назад
28 октября 2021
Киевул. Большая Васильковская, 100

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a quick night, or relaxing for the week.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Office Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create a warm atmosphere that makes our guests feel at home in any location.

Main duties include:

  • welcoming guests in a friendly, prompt and professional manner;
  • registering guests, issuing room keys, providing information on hotel services and room location;
  • answering phones in a prompt and courteous manner; up-selling rooms where possible to maximize hotel revenue;
  • accurately processing all cash and credit card transactions in accordance with established procedures.

You will need excellent communication skills, written & oral with proficiency in English, Russian and Ukrainian.

We provide you with:

  • 8 hours working schedule - flexible shifts/ without night shifts 
  • uniform with laundry service;
  • bonus system;
  • free meals in staff cafeteria;
  • opportunities for learn and develop;

Join us and you'll become part of the global IHG family - visit https://rabota.ua/redirect?event_name=url_click&redir_token=eyJPcmlnaW5hbFVybCI6Ind3dy5odHRwOi8vY2FyZWVycy5paGcuY29tIiwiVmFjYW5jeUlkIjo0ODk0NzEwfQ== to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Ольга Русинова