Client care manager

International law firm INTEGRITES are looking for a highly motivated and experienced Client care manager to our rapidly growing team in Kyiv.

Our team is recognized experts in various fields of law, our clients are recognized leaders in various industries, so we invite you to become a part of our amazing team!

We offer:

• Ability to develop their professional and personal qualities;

• Corporate trainings, seminars, entertainment, happy Fridays and so on

• Friendly atmosphere and support;

• Social package (health insurance, corporate training);

• Cozy office near metro station Pechersk;

• Official employment. 

Key duties:

•  Establish, develop and maintain positive relationships with new (contacts after events, recovering old contacts) and current clients. Understand all the prospects needs, problems or wants. Explain how our solutions align with client’s pain points;

• Following up new business opportunities and setting up meetings;

• Planning and preparing presentations (PowerPoint);

• Communicating new product developments to prospective clients;

• Developing quotes and proposals for clients;

• Keep records of sales, revenue, invoices etc.;

• Provide trustworthy feedback and after-sales support;

• Coordinate sales effort with team members and other departments; 

• Achieve agreed upon sales targets and outcomes within schedule;

• Analyze the territory/market’s potential, track sales and status reports;

• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services;

• Attending local events and hosting own events on trending topics;

• Keep abreast of best practices and trends;

• Continuously improve through feedback.

Requirements:

• Business degree or related qualification;

• Previous experience with CRM system;

• Fluent English (B2 is a minimum);

• Well-developed communication skills and a high level of emotional intelligence;

• Ability to learn fast;

• General business knowledge

• High service orientation;

• Being a team player;

• Ability to meet deadline.

INTEGRITES is a leading full-service law firm with offices in Ukraine and Kazakhstan and representative offices in the UK and Germany.

Look forward to receiving your resume.

If you have any questions or suggestions, please email us.

Our HR team is always online =)