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StarWind Software is a global leader in virtualized shared storage and hyperconverged infrastructures. We have opened the position for Technical Support Engineer with good communication skills and attitude to join our innovative team.
The company is continuously developing to meet the highest demands of our customers. As a result, in 2020, StarWind Software has been recognized by Gartner Peer Insights ‘Voice of the Customer’ for HCI as a vendor with the highest rank. We constantly work on the further development of our existing products as well as the introduction of new technologies in the industry. Therefore, this position would be a perfect upgrade opportunity for system administrators and helpdesk engineers.
We offer:
- Of course, an interesting, responsible, and challenging job
- Cozy office in Kyiv city center near Pecherska station
- Medical insurance
- A friendly team of experienced engineers
- EMEA (CET) or US (EST) working hours on the choice
- 24 paid vacation weekdays per year
- Remote work opportunity
Job responsibilities:
- Working closely with the Sales team to provide support to prospects and partners via email, web conferencing, and the phone
- Conducting technical presentations and demonstrations of the products to prospects and partners
- Identifying and analyzing business and technical requirements for future customers
- Designing the hardware architecture for potential customers
- Composing project-related documentation
- Collaborating with other teams
Required:
- Fluent Spanish and advanced English level (both spoken and written) and the ability to communicate effectively via both phone and e-mail
- Understanding and basic knowledge of storage, networking, and virtualization technologies
- Experience with administrating/maintaining Windows or Linux based environments
- Strong analytical and problem-solving skills, proactive, and innovative thinking (masters degree in googling)
- Confident communication skills
Preferred:
- Experience in developing technical requirements, solution architectures
- Experience in working with storage and backup infrastructures
- Experience with virtualization platforms such as VMware, Hyper-V
- Experience with analyzing business benefits and defining value propositions
This is an exciting and challenging role with extraordinary growth opportunities!
If you are interested - APPLY NOW!
HR
от 100 до 250 сотрудников
с 2010 года на рынке
- Офис в центре
- Медицинское страхование
- Корпоративные мероприятия
- Удалённая работа