Technical Account Manager

JeraSoft is a leading developer of high-quality VoIP solutions and billing software. We are - dynamic, product-oriented team, currently looking for Technical Account Manager. It is an excellent opportunity to learn and develop as an IT specialist.

Advanced English level is required.

Responsibilities:

- Communication with new/existing clients via email, chat, voice calls;

- Conducting demos for potential clients (detailed presentation of the system and its functionalities); 

- Gathering information from the existing/potential clients to provide the team with useful insights into the industry needs;

- Leading webinars upon new software releases; 

- Keeping technical documentation up to date; 

- Resolving issues that existing clients might face using the system (help in configuration, conducting training).

We offer:

- Competitive salary by results of the interview;

- Work in one of the leading VoIP billing company;

- Medical insurance;

- Modern office with comfortable working conditions in the center of Kyiv.