Customer Support Representative

We are an American-based company with more than 10 years of experience in Logistics and Transportation in the USA, looking for a Customer Support Representative to join our Lviv office team.

Every employee will receive proper training, and all the tools that would give you a great opportunity to learn much more about the industry, as well as a great opportunity to become a long-term member of the existing team.

Essential job functions

- Daily communication with the customers;

- Coordinating logistics process;

- Answering incoming calls from clients and vendors is a big priority;

- Working with data;

- Being friendly and helpful with all customers;

- Other duties as required by business needs or as assigned.

Minimum requirements:

- PC proficient (Microsoft Office preferred);

- Communication, self-organization, and leadership skills;

- Ability to work in a stress/paced environment;

- Upper-Intermediate and upper, English level is required;

- Ability to work in a team environment, and be a team player;

- Ability to learn quickly.

Working conditions:

- Morning (07:00-15:00), evening (15:00-00:00), night shifts (00:00-07:00), from Monday to Friday. 24/7 hr schedules available;

- Young and friendly staff in a modern office close to a convenient road junction;

- The company covers taxi expenses if you start/finish your shift in non-business hours;

- Competitive salary ($450-600 depending on whether any applicable experience such as negotiation experience, customer service experience. Or possibly any direct logistics experience. The offer depends on experience and projected capabilities).;

- Social package;

- Paid vacation and sick days.

If you want to work in an International company, daily communicate in English, have a competitive salary, and work in a great young team, please send your CVs to Отправить резюме (only in ENGLISH, please).