Hospitality Specialist

The Company

At Star, we connect strategy, insights, design, and engineering into a seamless workflow devised to support our clients every step of the way—no matter how long or complex their journey. We anchor everything we do in clear and compelling endgames, which in turn enable our multidisciplinary teams to create superior solutions and impressive commercial returns for our clients.

Star is truly global. That is why we are the first major consulting company that does not have headquarters. Instead, we have many front doors, spanning Silicon Valley, Tokyo, London, Munich, Copenhagen, Kyiv, Wroclaw, Ho Chi Minh City, and other vibrant design, technology, and creative nuclei of the world. Our spirited and growing 750+ strong Star Crew takes great pride in working side by side with their trailblazing counterparts at some of the world’s most disruptive “unicorn” startups and iconic global brands like Lufthansa, Dolby Laboratories, BMW, Panasonic, Walmart, and Zeiss.

Our mission is to make every great person, every great idea, and every great company shine. That’s why we’re called Star.

The Opportunity

As a Community & Hospitality Specialist, your primary focus will be on providing world-class hospitality services to company visitors. You are a communicative and friendly person who loves working in the hospitality and administrative fields and sees this as a long-term career goal. You possess the ‘hospitality gene’ and know exactly what providing excellent hospitality-services means. Your primary goal is always to exceed customers’ expectations and you are always ready to go the extra mile to make it happen. You will work in our Kyiv office and report to the Community & Hospitality Manager. A working day is 8 hours, exact working time will be discussed at the interview. You should be prepared to work extra hours on some occasions.

You

Qualifications & Experience

• Previous experience in hospitality, administrative and reception positions (2+ years);
• Fluent in English (verbal and written);
• Excellent interpersonal skills;
• Detail-oriented, accurate and organized;
• Ability to organize work, set priorities, meet critical deadlines, and follow up on assignments with a minimum of direction;
• The minimum equivalent of a bachelor’s degree;
• Proficient in MS Office (Word, Excel, PowerPoint) and Google Apps for Work.

Responsibilities

• Meet visitors and provide world-class hospitality services;
• Provide hospitality and travel support to foreign visitors (arrange accommodation, airport and daily local transportation, lunches/dinners etc.);
• Perform basic clerical duties, arrange both domestic and international shipments;
• Support internal and external events.

Compensations and Benefits

We offer a rewarding compensation and benefits package, intellectually and creatively stimulating environment, professional flexibility and unique international travel opportunities.

Star is an Equal Opportunity Employer. We believe that equity, diversity and inclusion are key to our ability to provide our clients and crew members with unique business and career outcomes. Your race, color, ancestry, religion, gender, identity, sexual orientation, age, marital status, disability have no effect on our hiring decisions. If you have a special need that requires accommodation, please let us know.