Optimization Analyst

You are definitely the person to enjoy our business if:you share our mindset and passion for automation, saving people’s lifetime and eliminating unnecessary waste;

you want to see how your work influences the largest companies in the world and have an opportunity to learn and work with such big enterprise customers;

you want to be a part of the next big thing in enterprise software;

you care about customers, understanding and giving them the product they would love to use.

Requirements:

• Excellent English to enable customer communication (written and verbal)
• Ability to handle any customer interaction professionally and with a service-oriented attitude
• Experience in finance analysis
• Reliable and precise work style, even under time-pressure
• Excel / PowerPoint skills
• Experience in software / hardware or telecom industry is a plus

Responsibilities:

• 
  Perform telecom contract assessments and develop recommendations for clients to optimize their telecom spend;
• Work with clients’ financial teams to analyze complex billing models, reconcile and allocate charges and develop detailed reports;
• Act as technical telecom resource for requirements gathering and implementation;
• Perform telecom operations services, optimize processes and define standards;
• Provide top quality customer service to clients, vendors and internal teams;
• Own and manage project, new processes, standards and tools;
• Develop and own best practices, quality assurance methods, etc.