Senior Client Support, Investment Management Services

Our client is one of the world's largest investment funds that manage hundreds of billions of dollars. The company's business is focused on several areas: private equity, venture capital, real assets, investment solutions, and global market strategies.

We are looking for a Client Support Manager who will work with business users (client employees) directly.  It is necessary to support several specific systems that are integrated with Excel and accept data from tables in Excel.

The ability to communicate clearly with English-speaking users is required.

Required Skills and Experience

• 2+ years of support experience
• Strong knowledge of SQL
• Excel power user
• Ability to work in a high-pressure environment
• Ability to work independently when required
• Experience working with multiple vendors and data providers
• Attention to detail
• Excellent English communication, collaboration, and interpersonal skills
• Experience supporting financial applications and software
• Spoken English

Additional Competencies

• Working knowledge of investment or other trading systems; support of several integrated systems
• Experience resolving network issues would be an advantage

DataArt offers:

• Professional Development:
   - Experienced colleagues who are ready to share knowledge;
   - The ability to switch projects, technology stacks, try yourself in different roles;
   - Study and practice of English: courses and communication with colleagues from different countries;
   - Support of speakers who make presentations at conferences and meetings of technology communities.
• The ability to focus on your work: a lack of bureaucracy and micromanagement, and convenient corporate services;
• Friendly atmosphere, concern for the comfort of specialists;
• Flexible schedule.