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Upclick (an Avanquest company) is looking for a Technical Agent with a good English level to join our team:
Primary responsibilities:
- Provide general computer support to new or existing clients via chat;
- Optimize PC performance on Windows and MAC environment by connecting via remote access programs;
- Install, support, troubleshoot software, hardware, and basic network issues;
- Provide outstanding customer service on every contact.
Requirements:
- Advanced Windows user + knowledge of PC hardware;
- Ability to diagnose software and hardware problems and errors;
- Ability to multitask;
- Ability to communicate with customers in English via live chat (intermediate or higher), spoken English will be an advantage.
Benefits:
- Motivating compensation: high competitive salary, bonus system, corporate language classes;
- Working with a motivated and talented international team, plus regular team events;
- Working in a modern office in Kharkiv in the center of the city, near metro station University;
- Flexible shift.
Did we spark your interest? Get in touch and let's talk!
Feel free to contact me via Skype: alina_sinitsyna
Алина