Dispatcher (swing shift)

Miatech — American company, manufacturer of perishable control equipment is currently hiring Dispatchers for our technical services. If you have experience in business communication, call centers, customer support services and ready to work night shifts (US business hours) — feel free to apply, every CV will be considered.

Responsibilities:

• Managing a service calls in the USA territory
• Working/coordinating with the company’s technicians
• Working with dispatch software
• Effective communication over the phone, email etc.
• Reporting, working as a team member

Position Requirements:

• Good English verbal communication skills, preferably experience in US-based call centers (experience with English native speakers)
• Ability to quickly grasp technical concepts and business principles
• Experience working with CRM, is a plus, but not a must.
• Excellent communication skills
• Knowledge to work with MS Office
• Ability to work under pressure & problem-solving attitude
• working office hours 4 pm-1 am (swing shift)

Your work experience is not a concern, we will train the right individuals.

Compensation plan:

Salary base starting at $760 per month with possibilities of increase based on getting the experience.

Higher salary is available for an experienced person.

• Generous retirement plan
• Sports center membership benefits
• Medical and Dental insurance plan
• Taxi Reimbursement

If this sounds like something you can do, and do well, please send your CV with work and salary history.