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Intake specialist with Spanish and English languages (remotely)

Front Desk Helpers
3 года назад
23 марта 2021
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Hello, dear future employee! If you are confident, fast-learning and dedicated person, who is looking for the perfect team to join - you are in the right place!

Front Desk Helpers is a company based in New Jersey, USA. Looking for a candidate for remote position of Intake Specialist for a company that provides Home Care Services.


Our clients - are seniors who are in need of assistance of health aides. The aim of Intake Specialist is to provide the patient with the information of company's services, advantages, professional support, bonuses, ensure that the patient is eligible to receive those according to his/her insurance plan and assist with enrolling process.


Our requirements:

  • Knowledge of all three languages are a must English (Intermediate-Advanced) // Russian (Native-Fluent) // Spanish (Intermediate-Advanced)
  • Excellent computer skills
  • Professional Phone Etiquette
  • Ability to multitask and prioritize
  • Sustainable wire internet connection, as well as quite environment and a computer
  • We are using IP phones for our work and you will be provided with such one;


Schedule:
Mon-Fri 9am-5pm EST (4pm-12am Kiev time zone). Total is 40 hours per week.


Responsibilities:

  • Work on leads
  • Inbound and outbound calls with prospective clients or their representatives
  • Working with CRM system Bitrix24 and inner database, Gmail, Microsoft office documents
  • Prepare reports
  • Talk to medical offices and insurance companies to prepare all the needful papers for enrollment process


We are looking the person who is concentrated on a result, proactive, never forgets to follow up the leads and enjoy working in a team!
We provide 1 month of paid trainings for new employee. (600$ during trainings and the usual rate is 5$ per hour, we do reevaluate the rate based on employees work results to increase the salary)

To apply for the position, please, sent your resume to Отправить резюме or through rabota.ua services.

Looking forward to hear from you!

Tetiana