IT System Administrator

Helpware is a global company providing outsourcing back-office services with offices in the USA, Mexico, Ukraine, and the Philippines. We help small businesses as well as enterprises to free-up their teams so they can focus on strategic high-value tasks that will move the dial for their businesses. In 2018 and 2019 Clutch - B2B ratings, research, and reviews company - has named our Team a Leader in multiple service categories for BPO companies!

We are growing and have an open position as an IT System Administrator!

Skills and Qualifications: 

• Basic knowledge of Linux(Ubuntu)/Windows operating systems.
• Understanding the principles of the network services and protocols (IP, TCP, UDP, DNS).
• Understanding the principles of routing and network addressing.
• Experience in configuring routers (CISCO).
• Willingness to learn, interest in self-learning, and improving your skills. 
• Team working skills, communication skills, attention to detail, proactive and client-oriented.
  
  Nice to Have:
  • Education: BS/MS in Computer Science or a closely related discipline.
  • Understanding the principles of Linux OS, experience working with Shell.
  • Experience in customizing email clients, experience working with FTP, familiarity with DNS.
  • Understanding the principles of work of Linux-based hosting systems. 
  • Initiative and willingness to optimize work processes. 
  • Pre-Intermediate English level.

Responsibilities:

• Provide help-desk support and resolve problems to the user’s satisfaction
• Document internal procedures
• Install, test, and configure new workstations, peripheral equipment and software.
• Setting up and maintaining office infrastructure and equipment.
• Diagnostic and troubleshooting of PC software and hardware issues.
• Assist with on/off-boarding of users.

We offer:

• Downtown Kyiv location in a modern office (10-minute walk from Kontraktova);

• Competitive compensation linked to UAH/USD rate;

• Medical and Life insurance after the trial period;

• English classes with a native speaker;

• Schedule: Mon-Fri 11 AM - 8:PM (May vary upon the company's needs)

• Corporate training and parties.

We sincerely thank all applicants for applying; however, only those candidates selected for an interview will be contacted

If you have the qualifications needed and ready to maintain the required duties daily, please apply!

Don't forget to follow us

https://www.facebook.com/helpware.kyiv.team