IT Helpdesk/Network Administrator

Life Cycle is looking for an IT Helpdesk / Network Administrator to join our team!

Main Responsibilities:

• Provide help-desk support and resolve problems to the user’s satisfaction
• Document internal procedures
• Monitor and respond quickly and effectively to requests received through the IT help-desk
• Modify configurations, utilities, software default settings, etc. for the local workstation
• Assist with on-boarding of new users
• Install, test and configure new workstations, peripheral equipment and software
• Maintain inventory of all equipment, software and software licenses
• Manage PC setup and deployment for new employees using standard hardware, images and software
• Assign users and computers to proper groups in Active Directory in coordination with had office standards
• Perform timely workstation hardware and software upgrades as required
• Maintain AD and exchange 2013
• Work with active network equipment (Cisco, HP, MikroTik, D-Link, FortiGate as advantage, etc.).
• Support IP Telephony (Asterisk, CUCM).
• Use Virtualization platform (VMware, Citrix)
• Support video surveillance system

Requirements:

• University degree in computer engineering or other IT-related specialty
• Good command of English, both writing and speaking skills
• 1+ year of experience in IT Help Desk, Microsoft desktops systems and applications (office 365, antivirus etc.); Windows servers (2008 — 2016); Telephony (asterisk), active network equipment (Cisco, HP, MikroTik),
• Experience with Exchange 2013
• Good understanding of internet protocols
• Great interpersonal skills and a Team player
• Proactive and client-oriented
• Stress resistant

We offer:

• Attractive financial package
• Challenging projects in an international environment
• Professional & career growth
• Great atmosphere in a friendly team
• Free coffee, tea, cookies and fresh fruit in the office))
• Regular team buildings
• Monday/Friday, from 10.00 to 19.00
• Cozy office near city center

Sounds good? Then send us your CV and become a part of the best team ever! We are waiting for you!

For any further questions, please contact me: Anna Показать контакты +380509044051  
(please call me from 9-18)