Romanian/Portuguese/English Account manager (Upsale + Support)

Hi!
We're looking for someone who would join and fit in well for the position «Account manager (upsales + support + retention)» with one or more of these languages: Romanian, Portuguese and English.

How we see our future colleague:

• fluent speaker in one of above-mentioned languages (you need to be able to communicate with customers all over the world);
• he/she, of course, must be communicative and easy-going as working on this position is all about communications with a lot of different people;
• he/she must be patient, flexible and creative as he/she might face different situations connected with the customer's mood and human factor;
• experienced in working with people, working in sales (the more skills and practice you have the better your work will be from the very beginning). BUT it does not mean that we will not take you if don't have much experience in sales or customer care services, or even no experience at all.

The responsibilities of our account manager are:

• communicating with the already existing customers over the phone to make sales and up-sales;
• communicating with our customers via phone and emails (80% - calls, 20% - emails);
• retention. Building friendly, strong and trustful relationship with each customer;
• helping our customers with any questions they have regarding our product and our company.

What we offer:

• an opportunity to join a friendly team of professionals, which you will not want to leave;
• an opportunity to get involved with an interesting field;
• an opportunity of self-development and career growth. We educate our people from the very first day;
• working hours Monday - Friday, 10 am - 7 pm;
• regular corporate parties inside and outside the office;
• sport events, table tennis, English classes etc;
• work in rich corporate culture environment;
• warm and friendly atmosphere.
  
  More information about us, you can read here:
  https://newtrex.net/ or https://jobs.dou.ua/companies/newtrex/