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Technical support engineer (Intern)

HYS Enterprise
3 года назад
05 марта 2021
Одесса

Ready for challenges and willing to address complex issues? HYS family is looking for talented, courageous, and positive young specialists to be hired as Technical Support Engineer (Intern) for supporting B2B SAAS-service for project management!  

If you possess the below-listed qualities and skills, don't waste a minute and send us your CV right now:

  • Windows\Linux installation;
  • Understanding of Firewall configuration, web servers concept (IIS), TCP and other IP protocols;
  • Understanding of Deployment Process flow and SDLC;
  • Technical problem solving and analytical skills;
  • Communication skills joint with the stress resistance;
  • Excellent English writing & verbal skills;
  • Ability to learn, to self-organize and act proactively.

And the following characteristics will make you stand out of other candidates:

  • Experience in working within Agile teams (e.g. SCRUM);

  • Planning skills;

  • Details and Target orientation;

  • Self-control and time management.

Responsibilities:

  • Monitor application's error messages on daily basis;
  • Perform month monitoring and system health verification;
  • Install\update system environments;
  • Proceed with initial Service Change Request for further escalation on appropriate level;
  • Handle break/fix, configuration issues, troubleshooting, software installations in aim to provide RCA (Root cause analysis) for assigned Service Request;
  • Regular updates for for the assigned incidents on the engineer.

Here's a list of benefits of working for HYS:

  • Modern office in Odessa downtown area;
  • Teams of young and enthusiastic experts who will share their knowledge and experience with you;
  • You'll have everything necessary for comfortable working and fast professional growth;
  • Team building events including learning activities;
  • Free meals, snacks, and drinks;
  • And many more! 

Анастасия