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Оператор чата со знанием английского и немецкого
20 000 ₴
Global support services is a fast-growing international IT company specialized in IT consulting and services.
At the moment we have an open position of Customer Support Representative.
We are looking for positive people to be a part of our young team!
Requirements:
- Fluent English AND German (starting from Upper-Intermediate level) writing, grammar;
- To be a fast learner;
- Have a thick skin;
- To be a multitasking person;
Responsibilities:
- Support and provide customer service via chat, email (NO phone calls, NO sales);
- Handle complaints, provide appropriate solutions;
- Provide valid and complete information by using the right tools;
We create perfect conditions for work:
- A cool team with a family atmosphere;
- Оfficial employment:
- Paid vacation (20 business days);
- Paid sick leave;
- Flexible schedule, which you can combine with a study: 09:00 - 16:00 / 16:00 - 23:00 / 23:00 - 09:00 / 12:00 - 19:00 / 19:00 - 05:00 (at some shifts you can work from home). One-night shift per week;
- Free training;
- No stress atmosphere: sofa, tea, coffee, cookies;
- The modern kitchen will all facilities;
- Cute new office in the city center (a 5-minute walk from Arsenal metro station);
- Ability to improve yourself and change the position in the dream team;
- The best corporate culture: team building, events, and parties!
If you are ready to be a part of the dream team, don't hesitate - apply now! :)
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