Middle/Senior Business Analyst

Terrasoft Ukraine is one of the fastest-growing enterprise SaaS companies offering a leading low-code platform for process management and CRM. With amazing opportunities ahead of us, Terrasoft Ukraine is looking for a Middle/Senior  Business Analyst to launch the company's products into industrial operation effectively.  

Our intelligent products accelerate sales, marketing, service, and operations for mid-size and large enterprises and are known under the Creatio brand name. With a global team of 600+ dedicated professionals and hundreds of partners, Creatio operates in 110 countries worldwide. 

As a Middle/Senior Business Analyst, you will join our Customer Success team and work for Global markets. You may be engaged remotely.   

RESPONSIBILITIES: 

• Gathering requirements from multiple stakeholders, finding out clients' business needs  

• Producing business requirement artifacts including concept, technical design, use cases, testing protocols, and others 

• System customizing with the help of low-code instruments 

• Holding training sessions for clients 

 
WHAT WE EXPECT: 

• Fluency in English, ability to communicate complex ideas effectively — both verbally and in writing  

• At least 2 years of experience in IT projects implementation 

• Deep understanding of industry models 

• Knowledge of data exchange technologies and BPMN 

• Understanding IT solutions architecture 

• Experience with CRM software  

• Experience working with relational database management systems
• Experience with data integrations (APIs, queues, DB-level integrations, etc)

 
WHAT WE OFFER: 

• A unique experience of working with global markets (Americas, EMEA, APAC)
• Challenging projects in different areas (e.g. banks, telecommunications, agrarian, etc.) 
• Enormous opportunities for professional and career growth 
• Internal BA geeks community
• Powerful award-winning product  
• An engaging and supportive team that sets and delivers on the world-class standards 
• Dedicated leaders with open doors 
• Other perks: free English Speaking Club, medical insurance, gym, food court, football and basketball teams, table tennis, kicker, and the comfortable office near Demiyivska with bicycle and car parking.

If you like a dynamic environment that allows you to gain new exciting experience, apply all your skills, set new challenges and get a wonderful team, this is the job for you!