Logistics Coordinator, Customer Support

Job summary

Ensure daily customer service requirements and carrier utilization plans are met with respect to performance and profitability.

Summary of essential job functions

• Dispatch shipments to motor carriers by following customer service requirements and carrier utilization plans to achieve performance and profit objectives
• Monitor and ensure shipments are confirmed picked up and delivered as scheduled
• Monitor carrier performance and report carrier failures
• Maintain productive working relationships with customer representatives, motor carriers, and PLS employees
• Maintain and manage accurate records and submit them in a timely manner
• Other duties as required by business needs or as assigned

Minimum Qualifications

• Bachelor's Degree or work experience in a foreign company or with foreign customers
• Fast-paced, high-stress environment

Minimum Requirements

• PC proficient (Microsoft Office preferred), communication and organizational skills
• Advanced English level is a MUST
• Good typing skills

Working conditions:

• Evening working shift: 3 pm - 12 am
• Paid training period
• Free English classes (twice a week) with native speakers
• Paid vacation
• Regular happy hours
• Taxi compensation
• Free tea and coffee
• Modern and comfortable office
• Ping pong table
• Young friendly staff
• Competitive salary in USD depending on experience and level of English
• Working according to USA rules/procedures (working US business hours, 2 weeks vacation a year, having days off during USA Holidays and working during Ukrainian Holidays)

If you consider yourself a perfect fit for this position, please send your CV in English with your salary requirements. Only successful candidates will be contacted regarding follow up interviews.